Payment and confirmation
When will I get a confirmation?
Right after payment: on screen and by e-mail.
Right after payment you see the confirmation page with your booking number. The same details come to the e-mail you entered.
Sometimes the supplier needs a few minutes to confirm. The page updates by itself, you do not need to pay again.
If the e-mail has not arrived
- Check the spam and promotions folders.
- Make sure the e-mail address in the booking is correct.
- Find the booking in My bookings with your e-mail and booking number.
- Still nothing? Write to us and add the booking number.